Having problems with your account? Experiencing difficulty using the website? Have a question about an Academy feature? Check the FAQs below for a quick and easy answer:
I'm Getting redirected to homepage when i try accessing courses, what should i do?
This possibly could be because of some Technical Glitch or when we try accessing the course Modules that we don't yet have access to, so please reach out to us via Form on the right side of this page or just post in forum under Academy Support & Feedback Section, and we'll be there to help.
I DON'T SEE UPDATED MEMBERSHIP DETAILS ON SUBSCRIPTIONS PAGE?
Subscriptions page takes a bit of time to update as it needs to Sync with other platform which kind of can take some time to update.
But again if it has been more than a hour still if you don't see the page updated.
Then please reach out to us via the Form on this page or Forum or directly via email ( to the secret email id from which you received the confirmation email )
CAN I UPGRADE TO AN ANNUAL MEMBERSHIP?
Yes! We'd love to have you upgrade your subscription to an annual membership.
To do so please reach out to us via form on page or via firstname.lastname@example.org
How is it different from other courses?
Our other courses are focused on Product or Profile Basis, wheres You'll find things regardless of profile on the membership with access to the User Community.
So you have access to the Content from your profile and step by step Content for learning other things in Oracle as well, with access to Oracle Users just like you to help, share & learn.
How can I cancel my account?
We would be sad to see you go, so if its something that we can work on to help you take your career to the next level, then please reach out to us via Form on the Page / Email / Forum or directly via call at US +1 415 655 1723 | India +91 844 844 8901 (9:00 AM – 5:00 PM GMT United Kingdom) & we'll help you sorting this one.
If you still think its not what you are looking for, then please fill out the Form on the page. We would still be sad but would really appreciate it if you would add the reason and the way to improve so we can help you better.
My payment has failed, what should I do?
Usually this happens when Bank decides to get between us. So two things we would suggest for this one.
Firstly contacting the Bank if there's any issue or blockage from their side.
Secondly reaching out to us at email@example.com or giving us a call at US +1 415 655 1723 | India +91 844 844 8901 (9:00 AM – 5:00 PM GMT United Kingdom), so we can also help.
Do you offer Help with Issue Sorting or live sessions where we can talk?
If you are having Basic Membership Access, then you already have access to the Mastermind Class which happens twice a Month ( We also have Email Support & Forum Support ) to help you in case if you face any issues with implementing things.
If your question isn’t answered above please use the form below to get in touch with our support team and we’ll get back to you as soon as we can.